Rajiv Lamba
Founder & CEO of NeuroSensum and SurveySensum, Bringing Neuroscience & AI Together to Redefine Customer Experience
Rajiv Lamba Podcast Episodes
Unlocking Real Time Customer Insights with Rajiv Lamba
The Exceptional Sales Leader Podcast
Dec 2025
44. Rajiv Lamba, Entrepreneur of the Year, 2019
Brain Box - The Leadership Podcast
Dec 2022
Why Retention is the Newest Tactic in Customer Acquisition
A SEAT at THE TABLE: Conversations with Today's Top Industry Leaders
Dec 2022
Customer Retention is the new acquisition with Rajiv Lamba
Focus On Customer Experience
Nov 2022
Rajiv Lamba: Market Research Expert, SaaS Learning Curve & Parenthood Advice
BRAVE Southeast Asia Tech: Singapore, Indonesia, Vietnam, Philippines, Thailand & Malaysia Startups, Founders & Venture Capit
Apr 2022
How to grow 4.4 million in ARR in 3 years by driving great customer service
Predictable B2B Success
Jan 2022
E35: Rajiv Lamba - Building SAAS in SEA, Asia SAAS vs Western SAAS, Sales Cycles, and Product Iterations and more!
Entrepreneurs of Asia
Nov 2021
Data, Neuroscience & Quality Leaders of Tomorrow ft. Rajiv Lamba
Deliberate Talks
Oct 2021
Latest episodes
Key topics
Why Market Research Must Become an Always-On Experience Partner
Quarterly studies miss the moments that matter. Rajiv advocates for **research that’s continuous, automated, and embedded** – where AI handles data collection, routing, and analysis, so insights teams can focus on storytelling and strategic action. He shares how SurveySensum helps brands turn research from a cost center into a real-time growth partner.
Why Emotion Data, Not Dashboards, Builds Customer-Centric Companies
Rajiv discusses how AI is enabling companies to **listen at scale while preserving human nuance**. Drawing on examples from clients like Mercedes, Allianz, and Indosat, he explains how real-time emotion and intent detection can turn feedback into foresight – helping brands act with empathy and precision.
Why World-Class Tech Thrives in the Global South
Rajiv shares his experience building two global platforms from Asia – and how cultural empathy, speed, and adaptability give emerging-market founders a unique edge. He talks about **building for multilingual markets, patchy infrastructure, and diverse behaviors** – and why innovation often thrives where problems are raw and urgent.
View all topics →
Latest episodes
Key topics
Why Market Research Must Become an Always-On Experience Partner
Quarterly studies miss the moments that matter. Rajiv advocates for **research that’s continuous, automated, and embedded** – where AI handles data collection, routing, and analysis, so insights teams can focus on storytelling and strategic action. He shares how SurveySensum helps brands turn research from a cost center into a real-time growth partner.
Why Emotion Data, Not Dashboards, Builds Customer-Centric Companies
Rajiv discusses how AI is enabling companies to **listen at scale while preserving human nuance**. Drawing on examples from clients like Mercedes, Allianz, and Indosat, he explains how real-time emotion and intent detection can turn feedback into foresight – helping brands act with empathy and precision.
Why World-Class Tech Thrives in the Global South
Rajiv shares his experience building two global platforms from Asia – and how cultural empathy, speed, and adaptability give emerging-market founders a unique edge. He talks about **building for multilingual markets, patchy infrastructure, and diverse behaviors** – and why innovation often thrives where problems are raw and urgent.
View all topics →