Connecting Experts with Podcasts. Building Influence. Creating Opportunities.

© Guests on Air powered by Podcast Guesting Pro. All rights reserved.

Rajiv Lamba

Rajiv Lamba

Founder & CEO of NeuroSensum and SurveySensum, Bringing Neuroscience & AI Together to Redefine Customer Experience

EntrepreneurArtificial IntelligenceLeadership
AboutTopics(5)QuestionsVideosEpisodes(8)Media(1)
MEMBER LOGIN

Rajiv Lamba Podcast Episodes

BRAVE Southeast Asia Tech: Singapore, Indonesia, Vietnam, Philippines, Thailand & Malaysia Startups, Founders & Venture Capit

BRAVE Southeast Asia Tech: Singapore, Indonesia, Vietnam, Philippines, Thailand & Malaysia Startups, Founders & Venture Capit

Rajiv Lamba: Market Research Expert, SaaS Learning Curve & Parenthood Advice

April 4, 2022

GO TO POD

About this episode

An established Market Research expert and a known face amongst Asian clients, Rajiv Lamba holds an invaluable accumulative experience of more than 20 years in the field of market research spanning across the FMCG segment and with proven records of building ‘Quality Leaders for Tomorrow’

Rajiv founded Neurosensum in 2018 which led to an impressive transformation in the world of market research by combining conventional methods with a neuroscience-based approach.

A year later, with an intent of making consumer insights real-time and affordable for enterprises, Rajiv also built an AI-Enabled Customer & Employee Experience Measurement and Improvement Platform called Surveysensum that analyzes customer feedback and any unstructured data in real-time, enabling enterprises to get meaningful insights at an affordable price in no time.

A truly positive person who considers his employees as the biggest asset, Rajiv has pioneered the use of Neuroscience and Artificial intelligence for consumer research in Asia and continues to empower innovative solutions to create customer-centric mindfulness.

Show notes at: https://www.jeremyau.com/blog/rajiv-lamba

You can find the community discussion for this episode at: https://club.jeremyau.com/c/podcasts/rajiv-lamba

Rajiv Lamba Podcast Episodes

The Exceptional Sales Leader Podcast

Unlocking Real Time Customer Insights with Rajiv Lamba

The Exceptional Sales Leader Podcast

Dec 2025

Brain Box : The Leadership Podcast

44. Rajiv Lamba, Entrepreneur of the Year, 2019

Brain Box : The Leadership Podcast

Dec 2022

A SEAT at THE TABLE: Conversations with Today's Top Industry Leaders

Why Retention is the Newest Tactic in Customer Acquisition

A SEAT at THE TABLE: Conversations with Today's Top Industry Leaders

Dec 2022

Focus On Customer Experience

Customer Retention is the new acquisition with Rajiv Lamba

Focus On Customer Experience

Nov 2022

Predictable B2B Success

How to grow 4.4 million in ARR in 3 years by driving great customer service

Predictable B2B Success

Jan 2022

Entrepreneurs of Asia

E35: Rajiv Lamba - Building SAAS in SEA, Asia SAAS vs Western SAAS, Sales Cycles, and Product Iterations and more!

Entrepreneurs of Asia

Nov 2021

Deliberate Talks

Data, Neuroscience & Quality Leaders of Tomorrow ft. Rajiv Lamba

Deliberate Talks

Oct 2021

MEMBER LOGIN

Existing Podcast Guesting Pro clients only. Contact your Outreach Manager for access.

Latest episodes

The Exceptional Sales Leader Podcast

Unlocking Real Time Customer Insights with Rajiv Lamba

The Exceptional Sales Leader Podcast

Brain Box : The Leadership Podcast

44. Rajiv Lamba, Entrepreneur of the Year, 2019

Brain Box : The Leadership Podcast

A SEAT at THE TABLE: Conversations with Today's Top Industry Leaders

Why Retention is the Newest Tactic in Customer Acquisition

A SEAT at THE TABLE: Conversations with Today's Top Industry Leaders

View all episodes →

Key topics

Why Market Research Must Become an Always-On Experience Partner

Quarterly studies miss the moments that matter. Rajiv advocates for **research that’s continuous, automated, and embedded** – where AI handles data collection, routing, and analysis, so insights teams can focus on storytelling and strategic action. He shares how SurveySensum helps brands turn research from a cost center into a real-time growth partner.

Why World-Class Tech Thrives in the Global South

Rajiv shares his experience building two global platforms from Asia – and how cultural empathy, speed, and adaptability give emerging-market founders a unique edge. He talks about **building for multilingual markets, patchy infrastructure, and diverse behaviors** – and why innovation often thrives where problems are raw and urgent.

Why Emotion Data, Not Dashboards, Builds Customer-Centric Companies

Rajiv discusses how AI is enabling companies to **listen at scale while preserving human nuance**. Drawing on examples from clients like Mercedes, Allianz, and Indosat, he explains how real-time emotion and intent detection can turn feedback into foresight – helping brands act with empathy and precision.

View all topics →