
Changing the Face of Franchising in the UK with Walfinch

Social Impact Pioneers
September 29, 2025
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About this episode
In this episode, we sit down with Social Impact Pioneer, social entrepreneur and purposeful leader - Amrit Dhaliwal. As CEO of Walfinch, one of the UK’s leading home care franchise networks, Amrit is on a mission to redefine both franchising and social care—bringing innovation, purpose, and people-first values into sectors too often driven solely by margins.
Tune in for an introduction to leading with purpose—both for people and for businesses. If you’re ready to discover what it takes to be a truly values-driven leader, this is where to start.
From transforming an Italian deli into an award-winning restaurant to founding Walfinch in 2019, Amrit’s entrepreneurial journey is rooted in spotting inefficiencies and building better systems. Today, under his leadership, Walfinch is rapidly expanding and on course to become a £20 million network, with multiple franchisees expected to reach £1 million turnover within their first three years. His success, however, is not measured by profit alone. Amrit is committed to blending commercial growth with meaningful social impact, ensuring older adults receive exceptional care while franchisees thrive.
In a wide-ranging conversation, Amrit shares his philosophy on values-based leadership, the importance of instilling company culture at every level, and why business success is inseparable from purpose. Drawing on influences such as Daniel Pink’s Drive, John Maxwell’s Five Levels of Leadership, and Gino Wickman’s Traction, he offers practical insights into scaling a purpose-led business in a regulated industry.
We also explore the pressing challenges facing the UK’s care system, the balance between profit and purpose, and how leaders can resist the pressure for growth-at-all-costs by staying true to their vision. Whether you are an aspiring entrepreneur, a franchisee, or simply curious about the future of social care, this conversation offers timely lessons on resilience, strategy, and building businesses that last.
Join us as Amrit Dhaliwal explains why redefining home care is not just a business model but a social mission—one that could shape the future of care in Britain and beyond.
Links:
Walfinch: https://walfinch.com
Amrit's book - Time to Thrive: https://www.amazon.co.uk/Time-Thrive-Revolution-solution-insider/dp/1068664304
John Maxwell - 5 Levels of Leadership: https://youtu.be/jsjlJCOzmhk
Gena Wickman – Traction: https://youtu.be/4MdB3tIzhmc
EOS Entrepreneur Operating System: https://youtu.be/NNyY7k8uXLE
Daniel Pink – Drive: https://www.danpink.com/books/drive/
And if you liked this conversation, please take a listen to:
Combining Personal and Business Purpose with Hamzah Sarwar: https://businessfightspoverty.org/combining-personal-and-business-purpose-with-hamzah-sarwar/

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