ExecDNA

Interview with Amrit Dhaliwal

Amrit Dhaliwal · July 29, 2026

Entrepreneur · Leadership · Wellnessin

Interview with Amrit Dhaliwal

Podcast: ExecDNA

July 29, 2026 · 37 min

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Interview with Amrit Dhaliwal

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Key topicsDriving Innovation in Social Care: The Power of a Modern Wellness ApproachAmrit can discuss his vision for reshaping the senior care industry with a focus on wellness and adaptability. Amrit highlights how Walfinch is addressing the evolving needs of older adults, catering to a tech-savvy and active generation, and leading the charge in modernizing a traditionally slow-moving sector. Scaling with Purpose: Lessons from Building WalfinchAmrit shares strategies for scaling a business while maintaining its core values. Drawing on his journey from franchisee to founder, Amrit discusses how he built Walfinch into a network of thriving entrepreneurs and how other business leaders can do the same. From Entrepreneurial Beginnings to Thought Leadership: Building a Legacy Through InnovationAmrit shares his entrepreneurial evolution, from transforming a deli into an award-winning restaurant to founding a franchise network. Amrit offers insights into identifying opportunities, pivoting industries, and using personal experiences to shape a larger mission. View all topics →

About Amrit Dhaliwal

Changing the Face of Franchising in the UK with Walfinch

30+ offices Walfinch network built£2.5M turnover Top franchisee within three yearsMost Influential CEO 2024 London home healthcare2019 Founded Walfinch home-care network

Amrit Dhaliwal is a dynamic entrepreneur and the CEO of Walfinch, one of the UK’s leading home care franchise networks. With a mission to revolutionize both franchising and social care, Amrit combines business expertise with purpose-driven leadership to empower franchisees and provide exceptional care for older adults.

Starting his entrepreneurial journey by transforming an Italian deli into an award-winning restaurant, Amrit learned the value of innovation in building successful businesses. Observing inefficiencies while operating as a franchisee, he founded Walfinch in 2019 to meet the growing demand for quality senior care through a scalable, adaptable, and community-focused model.

Under his leadership, Walfinch is on track to become a £20 million network. Multiple franchisees are projected to surpass £1 million in turnover within their first three years, demonstrating the success of Amrit’s franchise model. His vision emphasizes wellness for older adults, technological integration, and creating opportunities for franchisees from diverse backgrounds.

As a thought leader in franchising and social care, Amrit shares actionable insights on scaling purpose-driven businesses, navigating regulated industries, and aligning entrepreneurial success with meaningful community impact.

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About this episode

Amrit Dhaliwal, founder of Walfinch, left hospitality, bought a franchise and spotted what most entrepreneurs completely overlooked: a £68 billion UK home care market with almost no one thinking seriously about scale, quality or wellness. Six years later, Walfinch operates across 40 locations nationwide, serves over 1,000 clients and is on track for £25M in network revenue in 2025. In this startup and scaleup masterclass, Amrit breaks down the franchise model that is taking him to £100M, why boring businesses outperform sexy ones, and the leadership principles that work in restaurants, retail and healthcare alike.Walfinch is not just a care business.

Amrit is actively rebranding how the UK thinks about aging, building proprietary AI tools alongside third party platforms, and running a franchise support system that graduates operators from zero to £80K a month. He reveals what separates top performers from average franchisees, how he attracts and retains carers in the most talent-starved sector in the country, and why the future of home care looks a lot more like a wellness brand than a traditional care agency.

00:00 Introduction to Home Care and Franchising

01:51 Transition from Hospitality to Home Care

06:32 Understanding the Home Care Business Model

10:52 Challenges and Opportunities in Home Care

18:14 The Role of AI in Home Care

27:45 Building a High-Impact Care Business

33:11 Advice for Aspiring Entrepreneurs

Guest: Amrit Dhaliwal