Amrit Dhaliwal

What if home care were designed around service, trust, and human dignity—not just necessity?

On The Matt Feret Show, Matt Feret speaks with Amrit Dhaliwal, CEO of Walfinch, about rethinking home care through the lens of hospitality, leadership, and intentional service design. While healthcare systems differ between the UK and the US, this conversation focuses on universal lessons families can apply anywhere.

They explore how high-quality home care supports older adults in staying at home longer, why communication and continuity matter, how technology can strengthen trust with families, and what leadership systems are required to scale care without losing personalization.

Whether you’re caring for aging parents, planning ahead, or evaluating home care options, this episode offers practical insight into how care can help people not just age—but thrive.

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