Carer First, Consultant Second — What a Lifetime of Supporting Autistic Family Members Teaches Employers

Lessons From a Lifelong Carer: designing work around real people, not ideal employees

Jodie Herbert has spent a lifetime caring for family members with complex disabilities, including two sons with level 3 autism. Most employers design roles around an ideal employee who never needs an adjustment, then wonder why capable people leave. Caring taught her the opposite order: start with the real person, their routines, communication and limits, and build the work around what they can do. She shows how that carer's habit became an employment model that now has her 21-year-old son working 16 hours a week on award wages. Listeners leave knowing how to design a role around the person in front of them rather than the one on paper.

About Jodie Herbert

Jodie Herbert, podcast guest

Data-Driven Disability Advocacy & Inclusive Employment Consultant

113 pages Evidence-based NDIS submission to the Australian Senate21 years Executive-function barriers and advocacy experienceFounder Ability Pathways Australia20+ years Market analytics experience

Jodie Herbert is a disability and neurodiversity advocate, workplace inclusion strategist and founder of Ability Pathways Australia, helping organisations, carers and people with disability bridge the gap between policy, intention and real-life implementation. After more than two decades in market analytics, Jodie combines her professional expertise with a lifetime of lived experience as a carer, including supporting family members with complex disabilities, to develop practical solutions that help people thrive at work and in everyday life.

Known for combining compassion with rigorous analysis, Jodie does not rely on opinions alone. She has produced detailed evidence-based reports that have contributed to national disability funding discussions, including a 113-page submission to the Australian Senate examining the economic and human impact of proposed National Disability Insurance Scheme reforms. Her work focuses on turning complex challenges into practical systems that organisations, leaders, managers and support networks can realistically implement and sustain.

Central to Jodie’s work is The Implementation Gap: the often-overlooked space between what has been promised, planned or agreed and what is required to make it work in practice. Informed by Implementation Science, she examines the less visible conditions that determine whether workplace policies, inclusion strategies and reasonable adjustments succeed or fail during delivery.

Jodie is a public voice on autism, neurodiversity and support pathways for people with significant disabilities.

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Accommodations in the Workplace ,with Disability Advocate Jodie Herbert
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The Broken Brain· Listen to Jodie Herbert on air