How Teams Build New Skills When They Don't Know Where to Start

Sequencing Skills for the AI Era: choosing what a team learns first and what follows

Adeline Tiah coaches CEOs and senior leaders who are being told to adopt AI and move faster, and the question she hears most is where to start. After 25 years leading in telco and banking she watched capable teams stall, not because they refused to learn but because nobody sequenced what came first. She lays out the stackable approach behind her REINVENT method, where skills build in a set order over months rather than all at once. Listeners leave with a way to pick the first skill their team should build, and a test for whether the second one is ready to follow.

About Adeline Tiah

Adeline Tiah, podcast guest

Leadership, Psychological Safety & Change Management Coach

28+ years Corporate leadership across global MNCs1,000+ Leaders coachedICF PCC Professional Certified CoachTelco & banking Leadership experience across industries

Adeline Tiah is a Singapore-based leadership and team coach, known for helping senior leaders understand how to lead through transformation, disruption, and AI-driven change without losing trust, performance, or engagement. Her work sits at the intersection of leadership, psychological safety, team performance, and change management, with a clear point of view: business as usual is no longer enough, but speed and performance cannot come at the expense of trust.

Drawing on 25+ years of leadership experience across the telco and banking industries, including senior roles at HSBC, UOB, Standard Chartered, and M1, Adeline has seen what happens when organizations ask teams to move faster, adopt new technology, and compete in changing markets without giving people the safety, clarity, and confidence to do their best work. She helps leaders find the sweet spot between high performance and psychological safety, where teams can deliver results while still feeling empowered to speak up, innovate, and take risks.

Her approach is practical and evidence-based. Rather than treating leadership development as a one-off event, she designs stackable, scalable, and sustainable learning journeys that build over time. Through her REINVENT™ methodology, set out in her book Reinvent 4.

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