Systemize Your Success Podcast

Building a £20M Home Care Franchise with Amrit Dhaliwal, Founder of Walfinch | Ep 220

Amrit Dhaliwal · April 10, 2025

Entrepreneur · Leadership · Wellnessin

Interview with Amrit Dhaliwal

Building a £20M Home Care Franchise with Amrit Dhaliwal, Founder of Walfinch | Ep 220

Podcast: Systemize Your Success Podcast

April 10, 2025 · 38 min

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Building a £20M Home Care Franchise with Amrit Dhaliwal, Founder of Walfinch | Ep 220
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Key topicsDriving Innovation in Social Care: The Power of a Modern Wellness ApproachAmrit can discuss his vision for reshaping the senior care industry with a focus on wellness and adaptability. Amrit highlights how Walfinch is addressing the evolving needs of older adults, catering to a tech-savvy and active generation, and leading the charge in modernizing a traditionally slow-moving sector. Scaling with Purpose: Lessons from Building WalfinchAmrit shares strategies for scaling a business while maintaining its core values. Drawing on his journey from franchisee to founder, Amrit discusses how he built Walfinch into a network of thriving entrepreneurs and how other business leaders can do the same. From Entrepreneurial Beginnings to Thought Leadership: Building a Legacy Through InnovationAmrit shares his entrepreneurial evolution, from transforming a deli into an award-winning restaurant to founding a franchise network. Amrit offers insights into identifying opportunities, pivoting industries, and using personal experiences to shape a larger mission. View all topics →

About Amrit Dhaliwal

Amrit Dhaliwal, podcast guest

Changing the Face of Franchising in the UK with Walfinch

30+ offices Walfinch network built£2.5M turnover Top franchisee within three yearsMost Influential CEO 2024 London home healthcare2019 Founded Walfinch home-care network

Amrit Dhaliwal is a dynamic entrepreneur and the CEO of Walfinch, one of the UK’s leading home care franchise networks. With a mission to revolutionize both franchising and social care, Amrit combines business expertise with purpose-driven leadership to empower franchisees and provide exceptional care for older adults.

Starting his entrepreneurial journey by transforming an Italian deli into an award-winning restaurant, Amrit learned the value of innovation in building successful businesses. Observing inefficiencies while operating as a franchisee, he founded Walfinch in 2019 to meet the growing demand for quality senior care through a scalable, adaptable, and community-focused model.

Under his leadership, Walfinch is on track to become a £20 million network. Multiple franchisees are projected to surpass £1 million in turnover within their first three years, demonstrating the success of Amrit’s franchise model. His vision emphasizes wellness for older adults, technological integration, and creating opportunities for franchisees from diverse backgrounds.

As a thought leader in franchising and social care, Amrit shares actionable insights on scaling purpose-driven businesses, navigating regulated industries, and aligning entrepreneurial success with meaningful community impact.

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About this episode

🎙 In this episode of the Systemize Your Success podcast, I had the pleasure of speaking withAmrit Dhaliwal, the CEO and founder of Walfinch, a thriving home care franchise in the UK. Amrit's journey from running restaurants to revolutionising the home care industry is nothing short of inspiring.

We delved into the intricacies of the franchise model, discussing how it allows for scalability and impact, particularly in the vital sector of elderly care. Amrit shared his personal motivations, rooted in his cultural background and experiences with family care, which drive his passion for improving the home care landscape. We also explored his innovative approach to promoting well-being among older adults through initiatives like the “Time to Thrive” program.

This conversation not only highlighted the importance of systems in business but also emphasised the profound impact that thoughtful care can have on individuals and communities. If you're looking for insights on franchising or how to create a meaningful business, this episode is packed with valuable takeaways.

KEY TAKEAWAYS

💡 Franchise Model Benefits: The franchise model allows for scalability and replicability, enabling business owners to create a system that others can follow, leading to greater impact and financial freedom.

💡 Personal Motivation: A strong personal connection to the home care industry, influenced by family background and experiences, drives the commitment to improve and redefine home care services.

💡 Time to Thrive Initiative: The “Time to Thrive” concept emphasises that ageing should be about thriving rather than merely surviving, promoting wellness and active living for older adults through community engagement and fitness programs.

💡 Success Through Systems: Establishing efficient systems is crucial for business success. By providing a tested framework, franchisees can focus on execution rather than reinventing the wheel, leading to quicker growth and stability.

💡 Impact on Lives: The franchise model not only transforms the lives of franchisees by providing financial independence but also positively affects the lives of care workers and clients, creating a ripple effect of change in the community.

BEST MOMENTS

00:12 - 💬 “The idea of building a business so systemised and so well documented that anybody could run it, that absolutely fascinates me.” — Steve Day

05:04 - 💬 “I needed to invest the next 20 years of my life fixing that, rebranding it, and redefining homecare.” — Amrit Dhaliwal

19:16 - 💬 “My life is filled into my business but in a really positive way. So I've always been quite active and interested in things like well-being and longevity.” — Amrit Dhaliwal

34:44 - 💬 “I think success to me is really here is my 90-day goal, one-year goal, three-year goal, ten-year goal, and have I reached it? And it doesn't necessarily have to be financial. Those goals might be, you know, how much time I'm spending at home and doing bath time with my kids. It's really about what is important to you. To understand whether you're successful, you need to have an aim in the first place.” — Amrit Dhaliwal

TIMESTAMPED OVERVIEW

00:00 Franchise Inspiration and Insights

03:54 Journey to Domiciliary Care Franchise

09:54 “Embracing the Franchise Model”

12:17 “Crucial Early Business Growth Steps”

16:27 Franchising: A Path to Brand Growth

19:42 “Time to Thrive: Redefining Aging”

22:53 Rebranding Aging and Home Care

26:24 Exploring Franchise Business Models

33:00 Calendar & AI Tools Essentials

34:05 Efficient Time Management Insights

VALUABLE RESOURCES

Amrit Dhaliwal’s Book: Time to Thrive: The Home Care Revolution

LINKS TO CONNECT WITH THE GUEST

Website: https://walfinchfranchising.com

LinkedIn: https://www.linkedin.com/in/amrit-dhaliwal-a436445b/

Facebook Page: https://www.facebook.com/walfinchfranchising

YouTube: https://www.youtube.com/@Amrit-The-Walking-CEO/featured

Instagram: https://www.instagram.com/amrit_walfinch/

Company Instagram: https://www.instagram.com/walfinch/

ABOUT THE GUEST

Amrit Dhaliwal is CEO and founder of Walfinch, one of the UK’s fastest-growing home care franchise networks with 30+ territories nationwide. A former franchisee-turned-franchisor, he’s also the author of Time to Thrive: The Home Care Revolution and the host of the Walking With Walfinch podcast. Amrit has been named in the Social Care Top 30 and recognised as Emerging Franchisor of the Year.

LINKS TO CONNECT WITH THE HOST

Podcast: https://www.systemizeyoursuccess.com

Website: https://systemsandoutsourcing.com/

Facebook Group: https://facebook.com/groups/systemsandoutsourcing/

LinkedIn: https://linkedin.com/company/systemsandoutsourcing/

Instagram: https://instagram.com/systems_and_outsourcing/

YouTube: https://youtube.com/@drsteveday42

TikTok: https://www.tiktok.com/@drsteveday42

ABOUT THE HOST

Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.

Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.

Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.

Guest: Amrit Dhaliwal

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