The Inclusion Bites Podcast

Lessons in Innovative Home Care Leadership and Inclusion

Amrit Dhaliwal · February 25, 2026

Entrepreneur · Leadership · Wellnessin

Interview with Amrit Dhaliwal

Lessons in Innovative Home Care Leadership and Inclusion — Amrit Dhaliwal

Podcast: The Inclusion Bites Podcast

February 25, 2026 · 1 hr 1 min

Listen to Amrit Dhaliwal on The Inclusion Bites Podcast.

Listen

Lessons in Innovative Home Care Leadership and Inclusion

0:00 / --:--

The Inclusion Bites Podcast

GO TO APPLE PODCASTS →

Key topicsDriving Innovation in Social Care: The Power of a Modern Wellness ApproachAmrit can discuss his vision for reshaping the senior care industry with a focus on wellness and adaptability. Amrit highlights how Walfinch is addressing the evolving needs of older adults, catering to a tech-savvy and active generation, and leading the charge in modernizing a traditionally slow-moving sector. Scaling with Purpose: Lessons from Building WalfinchAmrit shares strategies for scaling a business while maintaining its core values. Drawing on his journey from franchisee to founder, Amrit discusses how he built Walfinch into a network of thriving entrepreneurs and how other business leaders can do the same. From Entrepreneurial Beginnings to Thought Leadership: Building a Legacy Through InnovationAmrit shares his entrepreneurial evolution, from transforming a deli into an award-winning restaurant to founding a franchise network. Amrit offers insights into identifying opportunities, pivoting industries, and using personal experiences to shape a larger mission. View all topics →

About Amrit Dhaliwal

Changing the Face of Franchising in the UK with Walfinch

30+ offices Walfinch network built£2.5M turnover Top franchisee within three yearsMost Influential CEO 2024 London home healthcare2019 Founded Walfinch home-care network

Amrit Dhaliwal is a dynamic entrepreneur and the CEO of Walfinch, one of the UK’s leading home care franchise networks. With a mission to revolutionize both franchising and social care, Amrit combines business expertise with purpose-driven leadership to empower franchisees and provide exceptional care for older adults.

Starting his entrepreneurial journey by transforming an Italian deli into an award-winning restaurant, Amrit learned the value of innovation in building successful businesses. Observing inefficiencies while operating as a franchisee, he founded Walfinch in 2019 to meet the growing demand for quality senior care through a scalable, adaptable, and community-focused model.

Under his leadership, Walfinch is on track to become a £20 million network. Multiple franchisees are projected to surpass £1 million in turnover within their first three years, demonstrating the success of Amrit’s franchise model. His vision emphasizes wellness for older adults, technological integration, and creating opportunities for franchisees from diverse backgrounds.

As a thought leader in franchising and social care, Amrit shares actionable insights on scaling purpose-driven businesses, navigating regulated industries, and aligning entrepreneurial success with meaningful community impact.

Featured onApple Featured onSpotify Featured onYouTube

View profile →

About this episode

Joanne Lockwood speaks withAmrit Dhaliwal, CEO of Wolfinch, about what it takes to scale high-quality home care without losing the human connection that makes care work effective. Amrit shares how he entered the sector, what he learned from running a franchise as an “outsider”, and why he believes home care can be redesigned through a purpose-led franchising model.

Together they unpack the structural barriers that keep care provision unstable, including how local authority commissioning and short visits undermine consistency for families, providers, and care workers. Joanne brings the discussion to life with personal experiences of navigating domiciliary care for family members, highlighting the real-world gap between what is commissioned and what people actually need.

The conversation also explores what it means to professionalise and rebrand care work: recruiting for values, retaining and upskilling staff, and building systems that make quality sustainable. They widen the lens into prevention and “healthspan”, arguing that supporting independence earlier can reduce downstream pressure on hospitals and help people live well for longer.

Guest: Amrit Dhaliwal