Suggested questions

1When you first moved into the travel industry, what did you start to notice about how many different people and relationships sit behind a single trip being sold?

2For people who only see the destination at the end of the journey, what are the hidden pieces of the travel ecosystem that can make Australia, New Zealand, or the wider Oceania region easier or harder to sell?

3When COVID took your travel business from tens of millions in sales to zero, what was the moment where you realized you had to stop trying to protect the old version of the business and start thinking differently?

4During those two years working in real estate and doing supermarket shifts, what did you learn about customers, local trust, or business that you might never have learned if travel had kept going smoothly?

5When you eventually returned to travel and began rebuilding, what mistakes or assumptions from the first version of the business were you determined not to repeat?

6With Nexus now operating globally, what does it take to build a business that can scale across countries without losing touch with what works locally?

7A lot of businesses are chasing attention through ads, automation, and digital channels. What have local clubs, sporting groups, and member communities shown you about where real commercial trust is still built?

8When you bring AI into a team, how do you decide whether it is genuinely helping good people do more, rather than just adding another tool for the sake of it?

9You’ve seen consultants dramatically increase their sales capacity with the right AI support. What actually changed in their day-to-day work that made that kind of jump possible?

10When a founder comes to you looking for investment, what tells you they value guidance and judgement as much as they value the money?