Personalization and Omnichannel Marketing Expert
Rasmus Houlind is a renowned expert in Personalization and Omnichannel Marketing. With multiple best selling books behind him, he is a renowned author and sought after keynote speaker and thus further spreading his knowledge and advice throughout the industry.
In his book, "Hello $FirstName: Profiting from Personalization", Rasmus demystifies the concept of personalization and provides a clear understanding of the topic. The book is aimed at all marketers working with personalization, from practitioners to marketing leaders and CEOs. Rasmus believes that marketers need to agree on what personalization is and what it entails. He also emphasizes the importance of having the right people and skills in place to drive personalization in a profitable manner and provides invaluable guidance towards achieving success with personalization.
Rasmus' drive to create more passion for personalisation also led him to work alongside AI guru Colin Shearer, to co-author the best selling book “Make It All About Me: Leveraging omnichannel and AI for marketing success”. This book introduces the Omnichannel Hexagon framework and provides insights from global marketing experts to help marketers prioritize their efforts and overcome barriers in achieving a customer-centric approach.
Rasmus is a dynamic and engaging speaker who brings a wealth of knowledge and experience to his talks. He is passionate about helping companies create the best possible personalized customer experience and achieve marketing success through omnichannel marketing and personalization. As a guest on your podcast, Rasmus will ignite your audiences with inspiration and give them tangible advice to head down the road towards a truly personalized customer experience.
Explore practical ways to drive personalization in a profitable manner, including the necessary tech stack and skills required for a successful marketing team.
Discuss the need for marketers to agree on what personalization really means and the importance of using a framework like the Bow Tie of Personalization to determine what is necessary and relevant.
Discuss the impact of generative AI on personalization and how it will shape the future of work and marketing.