Felicia has seen how slowly legal teams adopt new processes, even when those processes can make their work more efficient, predictable and attractive to clients. She positions EDR as a way for…
Employment conflicts sit at the intersection of policy, emotion, and risk. Felicia explains how early mediation helps employers and employees address concerns before they escalate into formal claims…
In founder-led or closely held businesses, disputes often combine personal history with financial pressure. Felicia explains how early mediation separates the emotional from the operational, helping…
Most leaders assume litigation is inevitable once a conflict starts. Felicia reframes the issue: fewer than one percent of cases ever reach trial, yet companies pour time and money into a process…
Felicia authored the report supporting the ABA’s unanimous adoption of Resolution 500, which encourages lawyers and their clients to voluntarily and knowingly consider early mediation and structured…
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