Suggested questions

1You’ve said that less than one percent of lawsuits go to trial—how did that statistic change the way you think about what “resolution” really is for clients?

2Can you walk us through what an “early dispute resolution” process actually looks like in practice, from first contact to a concrete plan?

3You pivoted from a courtroom-focused practice to a neutrals practice during COVID—what did that shift teach you about how businesses really want to handle conflict now?

4From your years as a trial lawyer, what patterns did you see in how disputes drained time, attention, and market position long before any verdict was in sight?

5You helped write the report behind ABA Resolution 500—what does that resolution ask lawyers and clients to do differently, and why does that matter?

6How can general counsel and in-house teams build early mediation or EDR into their playbooks without weakening their position or alarming internal stakeholders?

7In employment and workplace disputes, where do you see early mediation providing the most value—for executives, for employees, and for the wider culture of the organisation?

8For founder-led or closely held companies, what makes partnership or ownership disputes such a good fit for early, structured intervention rather than waiting for litigation to run its course?

9You often describe EDR as a “bespoke” alternative to the default litigation path—what does a bespoke process look like compared with the standard court timetable?

10Looking ahead, with the AAA exploring early mediation panels and the ABA’s policy shift, where do you see dispute resolution heading over the next decade for businesses and government entities?