Rogue Agent — Why AI Costs Need the Same Controls as Call Centers

Alan Moore is a SaaS entrepreneur, Co-Founder and CEO focused on building businesses for the AI era. He is Co-Founder and CEO of RANDEMRETAIL, an AI-native commerce orchestration platform that helps retailers manage the complexity of modern commerce across stores, warehouses and digital channels. RANDEMRETAIL connects inventory, orders and fulfilment in real time, supporting order management, ship-from-store, click and collect, warehouse fulfilment and delivery.

Alan is also Co-Founder and CEO of TraphicLights.ai, an AI operating and governance platform helping organisations move from AI experimentation to controlled, scalable AI operations. His work focuses on the practical operating challenge that emerges when AI moves beyond individual productivity tools and becomes embedded in workflows, systems and autonomous agents.

For podcast hosts, Alan brings a grounded perspective on AI governance, AI operations, SaaS entrepreneurship and enterprise transformation. He can speak about why AI needs to be governed where work happens, not simply where the technology sits, and why organisations need visibility into what AI is doing, who or what is responsible, what actions are being taken, what those actions cost and what impact they can have across the wider business.

Alan’s perspective is shaped by hands-on experience building SaaS products and transforming organisations for the AI era.