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Toby Burns

Toby Burns

Founder & CEO of The Silent Disco Company Group

Entrepreneur
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Toby Burns Podcast Episodes

The Enterprise Doctor Business Show

The Enterprise Doctor Business Show

Customer service is the key to success

January 6, 2025

About this episode

Today’s episode of The Enterprise Doctor Business Show features my guest Toby Burns.

Toby describes himself as an Eventrepreneur but you might know him as the man who founded The Silent Disco Company and who now runs a number of brands in the entertainment sector.  He orchestrates over 4,000 events annually, partnering with organisations such as Google, BBC, and Glastonbury Festival.

We started by talking about The Silent Disco Company and his journey to make that happen, as well as the common themes that run through all of his businesses.  What is the very simple key to his success?  And what are the moats he’s built around the business?

You can connect with Toby at https://www.linkedin.com/in/toby-burns-ba3ab8151/ and his main website is at https://thesilentdiscocompany.co.uk/ and his YouTube channel is at https://www.youtube.com/channel/UCpMivNVCvofxwqiSnxGOU-Q .

If you want to connect with me, to talk about the mentoring and coaching I deliver to small businesses, or if you think you'd be a good guest on the show, please do let me know. You can do that via https://www.linkedin.com/in/enterprisedoctor/.

To contribute to (or just read) conversations about this episode, please join the podcast's Facebook group at https://www.facebook.com/groups/enterprisedoctorbusinessshow/ .

And my website is at https://enterprisedoctor.co.uk/.

On the YouTube channel at https://www.youtube.com/user/EnterpriseDoctor you can hear clips of other episodes – please subscribe there!

And within your podcast app, remember to like this episode (if you like it!), leave us a great review, and please do subscribe there too, to ensure new episodes hit your app as soon as they're released.

These words and the content of the podcast are © Enterprise Doctor 2025.

Toby Burns Podcast Episodes

Ambitious Minds

#61 – Building The Silent Disco Company with Toby Burns

Ambitious Minds

Jun 2025

Extrology: Insights and Inspiration for a Life of Purpose

The Birth of Silent Disco with Founder of The Silent Disco Company, Toby Burns #133

Extrology: Insights and Inspiration for a Life of Purpose

May 2025

The Next 100 Days Podcast

#464 - Toby Burns - The Silent Disco Company

The Next 100 Days Podcast

Feb 2025

The Unified Brand - Branding Podcast

Building Scalable Brands with Simplicity and Innovation – with Toby Burns

The Unified Brand - Branding Podcast

Dec 2024

🎙

Interview with Toby Burns

Production Value Matters: The Business Event Podcast

Dec 2024

In the Business Coach's Chair

Interview with Toby Burns

In the Business Coach's Chair

Oct 2024

Your Business Hour

112 - From children’s entertainer to CEO of a £2m+ company

Your Business Hour

Oct 2024

Average Jo Meets The UK's Everyday Entrepreneurs

The Eventrepreneur

Average Jo Meets The UK's Everyday Entrepreneurs

Sep 2024

Wedding Pros who are ready to grow - with Becca Pountney

Building a wedding business empire with the 'eventpreneur' Toby Burns

Wedding Pros who are ready to grow - with Becca Pountney

Jul 2024

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Latest video

LBN Interview with The Silent Disco Company  Director Toby Burns - Entertainment is Booming

LBN Interview with The Silent Disco Company Director Toby Burns - Entertainment is Booming

Latest episodes

Ambitious Minds

#61 – Building The Silent Disco Company with Toby Burns

Ambitious Minds

Extrology: Insights and Inspiration for a Life of Purpose

The Birth of Silent Disco with Founder of The Silent Disco Company, Toby Burns #133

Extrology: Insights and Inspiration for a Life of Purpose

The Next 100 Days Podcast

#464 - Toby Burns - The Silent Disco Company

The Next 100 Days Podcast

View all episodes →

Key topics

From DJ to CEO: Scaling a Business & Navigating the Entrepreneurial Journey

Toby's journey from a young DJ to the CEO of a thriving entertainment company offers a wealth of insights for aspiring entrepreneurs. He can share his experiences of scaling a business from humble beginnings, navigating challenges, and seizing opportunities for growth. Toby's story embodies the resilience and determination required to turn dreams into reality in the competitive world of entrepreneurship.

Building a Brand with Purpose & The Power of Customer-Centricity

Toby's success in the events industry is rooted in his unwavering commitment to delivering exceptional customer experiences. He can discuss the importance of prioritizing customer satisfaction, building strong relationships, and fostering a culture of excellence within the organization. Toby's emphasis on human-centered service amidst technological advancements underscores the timeless value of personal connections in business success.

Transforming Events with Innovation

Toby can delve into the genesis of the silent disco concept and how it has evolved to become a staple in the events industry. He can discuss the impact of introducing unique experiences like silent cinema and karaoke, highlighting the importance of innovation in keeping events fresh and engaging for diverse audiences.

View all topics →