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Ali Cudby

Ali Cudby

Architecting Growth through Intentional Customer Experiences

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Ali Cudby Podcast Episodes

The Modern Customer Podcast

The Modern Customer Podcast

Aligning Business Growth with Customer Strategy

May 7, 2024

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About this episode

The economy changes. Politics shift. Competitive advantage isn't found in products alone, but in the exceptional experiences that foster customer retention and advocacy. Join me and bestselling author of “Keep Your Customers”, Ali Cudby on The Modern Customer Podcast. We're not offering tips and tricks, but a mindset shift to unlock unshakeable customer loyalty.

Her MINT methodology isn't just a clever acronym. It's a framework for building deep connections that outlast any market fluctuation. Listen now to keep your customers coming back!

Blake Morgan is a customer experience futurist, keynote speaker, and author of the bestselling book The Customer Of The Future.

Ali Cudby Podcast Episodes

Lead Like a Woman

Uncontainable Growth

Lead Like a Woman

May 2024

The Selling Show

Keep Your Customers with Ali Cudby

The Selling Show

May 2024

Conquer Local Podcast

713: Keep Your Customers: How to Stop Churn and Grow Your Business | Ali Cudby

Conquer Local Podcast

Apr 2024

Corporate CPR

Corporate CPR Episode 115: How Your Handling of Customer Service Might be Killing Your Company

Corporate CPR

Apr 2024

BCF ORG Podcast - The Business of Business

#91 - Architecting Growth with Ali Cudby

BCF ORG Podcast - The Business of Business

Mar 2024

Navigating the Customer Experience

221: Balancing Heart and Smart: The Key to Customer Retention and Growth with Ali Cudby

Navigating the Customer Experience

Feb 2024

Scaling Up Business with Bill Gallagher

Creating a Bullseye for Customer Experience — Ali Cudby

Scaling Up Business with Bill Gallagher

Feb 2024

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Latest video

Ali Cudby: It’s all about keeping your customers

Ali Cudby: It’s all about keeping your customers

Latest episodes

Lead Like a Woman

Uncontainable Growth

Lead Like a Woman

The Selling Show

Keep Your Customers with Ali Cudby

The Selling Show

Conquer Local Podcast

713: Keep Your Customers: How to Stop Churn and Grow Your Business | Ali Cudby

Conquer Local Podcast

View all episodes →

Key topics

From Bestseller to Business Success: Lessons from 'Keep Your Customers'

Ali shares insights from her bestselling book, 'Keep Your Customers,' delving into real-world stories, business best practices, and CEO-led case studies. She discusses strategies and tactics that not only attract customers but also boost long-term customer value, making it a must-read for business leaders navigating growth.

Intentional Customer Experiences: The Key to Reducing Churn and Driving Growth

Addressing common industry challenges, Ali explores how businesses can solve the churn problem and achieve consistency through intentional processes. She discusses the external factors prompting businesses to investigate their strategies and highlights the role of AI in keeping up with industry shifts while emphasizing the tangible benefits of aligning for growth.

The MINT Method: Transforming Customer Experience for Growth

Ali introduces her proven four-step MINT Method, a game-changer for businesses seeking transformational customer loyalty. By aligning teams and inspiring customers, this method unlocks uncontainable growth and sets the stage for enduring success.

View all topics →