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Ali Cudby

Ali Cudby

Architecting Growth through Intentional Customer Experiences

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Ali Cudby Podcast Episodes

The Selling Show

The Selling Show

Keep Your Customers with Ali Cudby

May 9, 2024

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About this episode

Ali Cudby is a dynamic force in transforming businesses through intentional customer experiences that drive growth. She is the CEO of Alignmint Growth Strategies, a customer retention consulting firm and author of Keep Your Customers, the #1 bestselling book on customer retention.

Ali talks about her strategies for customer retention, conducting client satisfaction reviews, and much more!

Ali Cudby Podcast Episodes

Lead Like a Woman

Uncontainable Growth

Lead Like a Woman

May 2024

The Modern Customer Podcast

Aligning Business Growth with Customer Strategy

The Modern Customer Podcast

May 2024

Conquer Local Podcast

713: Keep Your Customers: How to Stop Churn and Grow Your Business | Ali Cudby

Conquer Local Podcast

Apr 2024

Corporate CPR

Corporate CPR Episode 115: How Your Handling of Customer Service Might be Killing Your Company

Corporate CPR

Apr 2024

BCF ORG Podcast - The Business of Business

#91 - Architecting Growth with Ali Cudby

BCF ORG Podcast - The Business of Business

Mar 2024

Navigating the Customer Experience

221: Balancing Heart and Smart: The Key to Customer Retention and Growth with Ali Cudby

Navigating the Customer Experience

Feb 2024

Scaling Up Business with Bill Gallagher

Creating a Bullseye for Customer Experience — Ali Cudby

Scaling Up Business with Bill Gallagher

Feb 2024

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Latest video

Ali Cudby: It’s all about keeping your customers

Ali Cudby: It’s all about keeping your customers

Latest episodes

Lead Like a Woman

Uncontainable Growth

Lead Like a Woman

The Modern Customer Podcast

Aligning Business Growth with Customer Strategy

The Modern Customer Podcast

Conquer Local Podcast

713: Keep Your Customers: How to Stop Churn and Grow Your Business | Ali Cudby

Conquer Local Podcast

View all episodes →

Key topics

From Bestseller to Business Success: Lessons from 'Keep Your Customers'

Ali shares insights from her bestselling book, 'Keep Your Customers,' delving into real-world stories, business best practices, and CEO-led case studies. She discusses strategies and tactics that not only attract customers but also boost long-term customer value, making it a must-read for business leaders navigating growth.

Intentional Customer Experiences: The Key to Reducing Churn and Driving Growth

Addressing common industry challenges, Ali explores how businesses can solve the churn problem and achieve consistency through intentional processes. She discusses the external factors prompting businesses to investigate their strategies and highlights the role of AI in keeping up with industry shifts while emphasizing the tangible benefits of aligning for growth.

The MINT Method: Transforming Customer Experience for Growth

Ali introduces her proven four-step MINT Method, a game-changer for businesses seeking transformational customer loyalty. By aligning teams and inspiring customers, this method unlocks uncontainable growth and sets the stage for enduring success.

View all topics →