Drop The Mic with Jason Hunt

Turning Buyers into Repeat Customers and Brand Advocates with Ed Frame

Ed Frame · August 9, 2022

Entrepreneur · Leadershipin

Interview with Ed Frame

Podcast: Drop The Mic with Jason Hunt

August 9, 2022

Key topicsImproving Customer ExperienceEd works with his clients to improve customer experience using the power of Hubspot CRM and Email Automation and implementing these through workshops and strategic customer mapping sessions. Topics of ExpertiseEd talks about marketing strategy, email automation, customer relationships, customer journey, customer acquisition, and business growth. Founder of ExemplifyEd Frame is the founder of Exemplify in Melbourne, Australia. He designed Exemplify to help businesses work with customers that truly appreciate them. They focus on getting qualified leads that turn into long-term, satisfied customers. View all topics →

About Ed Frame

Founder, Marketing Consultant

10+ years Working inside HubSpot portals2021 Founded ExemplifyFeatured speaker Melbourne Marketing ForumCreator Customer Longevity Framework

Ed Frame is the founder of Exemplify in Melbourne, Australia. He designed Exemplify to help businesses work with customers that truly appreciate them. They focus on getting qualified leads that turn into long-term, satisfied customers.

Ed talks about marketing strategy, email automation, customer relationships, customer journey, customer acquisition, and business growth. He has also established a “Customer Longevity Framework” to turn buyers into repeat customers, brand advocates, and referral partners without increasing your ad spend. Ed works with his clients to improve customer experience using the power of Hubspot CRM and Email Automation and implementing these through workshops and strategic customer mapping sessions.

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About this episode

In this episode, we're turning buyers into repeat customers and brand advocates. And my guest on today's show isEd Frame. Ed is the founder of Accessories Exemplify, all the way from Melbourne, Australia. He designed to exemplify to help businesses work with customers that truly appreciate them. They focus on getting qualified leads that turn them into long-term satisfied customers. Now, today I'm pretty confident we are going to reframe the conversation here and talk about the way that you are not just generating leads and not just closing sales, but what are you doing in your post-sales process to get that repeat customer and to get that or create that brand advocate? We talked about several of the tactics that Ed uses as well as the ones that we use at merged Media to get repeat clients spending more and using more of our services, which allows us in turn, a chance to provide more value to our clients. I'm sure you're going to love this episode with Ed Frame.

Key Timecodes

Ed Frame Background(1:55)

The offense and defence mechanism(3:57)

Best practices for driving the conversion into your funnel(5:17)

How to continue long-term relationships with your lead(8:27)

Best platform to get leads(11:09)

Make your customer become a repeat customer(15:16)

Entice your customer to become a brand advocate (21:39)

Get in touch with Ed Frame (23:39)

Guest: Ed Frame