Revenue Rehab

Journey + Process: Unlocking the Values of Existing Customers

Ed Frame · August 25, 2022

Entrepreneur · Leadershipin

About Ed Frame

Ed Frame, podcast guest

Founder, Marketing Consultant

10+ years Working inside HubSpot portals2021 Founded ExemplifyFeatured speaker Melbourne Marketing ForumCreator Customer Longevity Framework

Ed Frame is the founder of Exemplify in Melbourne, Australia. He designed Exemplify to help businesses work with customers that truly appreciate them. They focus on getting qualified leads that turn into long-term, satisfied customers.

Ed talks about marketing strategy, email automation, customer relationships, customer journey, customer acquisition, and business growth. He has also established a “Customer Longevity Framework” to turn buyers into repeat customers, brand advocates, and referral partners without increasing your ad spend. Ed works with his clients to improve customer experience using the power of Hubspot CRM and Email Automation and implementing these through workshops and strategic customer mapping sessions.

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About this episode

This week our host Brandi Starr is joined byEd Framefounder of Exemplify based in Melbourne, Australia. Ed designed Exemplify to help businesses work with customers that truly appreciate them, with a focus on getting qualified leads that turn into long-term, satisfied customers.

Ed has established a “Customer Longevity Framework”; turning buyers into repeat customers, brand advocates and referral partners without increasing your ad spend. Working with his clients to improve customer experience, Ed uses the power of Hubspot CRM and Email Automation, implementing these through workshops and strategic customer mapping sessions.

in this week’s episode, Journey +Process, tackling issues many CMOs are facing today when it comes to driving revenue, on the couch Brandi and Ed dig deep into mapping out the customer journey and the processes needed to create a world class post-sale customer experience.

Links:

Get in touch with Ed Frame on:

LinkedIn Exemplify

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