Changing Higher Ed

Strategies to Improve Student Retention Rates and Lower Acquisition Costs

Carey Dukes · October 2, 2024

Entrepreneur · Author · Leadership · Life Coachin

Interview with Carey Dukes

Strategies to Improve Student Retention Rates and Lower Acquisition Costs — Carey Dukes

Podcast: Changing Higher Ed

October 2, 2024

Improving Student Retention: A Proactive Approach Dr. Drumm McNaughton speaks with Carey Dukes, Assistant Professor of Management at North Greenville University, about innovative strategies to improve student retention and readiness for college. Key Discussion Points: The…

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Key topicsThe Hidden Costs of College Dropout Rates and How to Combat ThemCarey can address the significant financial and emotional costs associated with high college dropout rates, both for families and institutions. He can explain his research findings on the six variable components that most affect student retention and offer practical strategies that institutions can implement to reduce dropout rates, thereby preserving their financial investments and supporting students' long-term success. This talking point is especially relevant for institutions seeking effective methods to improve student retention and for parents who want to understand the stakes of their child’s college journey. Bridging the Critical Transition Between High School and CollegeCarey can explore the often-overlooked challenges that students face when transitioning from high school to college, which can significantly impact their academic success. He can discuss the common pitfalls that lead to early dropouts and how proactive measures-such as pre-college preparation courses and early interventions-can make a substantial difference. This talking point is highly relevant for parents who want to ensure their children are fully prepared for the demands of college life and for institutions seeking to smooth the transition to reduce first-year attrition rates. Why College Readiness Begins Before AcceptanceCarey can discuss how true college readiness starts long before a student receives their acceptance letter. He can highlight the key factors that predict student success, such as commitment, self-belief, and time management skills, and how parents and institutions can foster these traits in students before they even step onto campus. This point resonates with parents who want to ensure their child's investment in higher education pays off, as well as institutions looking to boost their retention rates from day one. View all topics →

About Carey Dukes

Carey Dukes, podcast guest

Pioneering New Approaches to Student Success and Retention

35+ years Studying change4 transitions Readiness model applicationsD.B.A. Change ReadinessAssistant professor North Greenville University

Carey Dukes brings a unique blend of expertise in business management and academic leadership, honed over three decades in both the corporate and educational sectors. Currently an Assistant Professor of Management at North Greenville University, Carey has a distinguished career that spans from managing large-scale transportation operations to pioneering new approaches in student retention and academic success.

With a Doctorate in Business Administration and extensive experience as a CEO in multiple companies, Carey has a deep understanding of business process improvement, change management, and organizational development. His work in the trucking and logistics industry, where he specialized in fixing broken processes and leading innovation, has equipped him with practical insights into managing complex systems and driving efficiency.

In academia, Carey’s focus has shifted towards addressing one of higher education's most pressing challenges: student retention. Drawing from his own experiences as a first-generation college student, Carey authored a book and developed a model aimed at improving student readiness and retention, particularly in the critical first year of college. His research identifies key variable components that predict student success, offering actionable strategies for institutions to retain more students and reduce the high dropout rates that plague universities.

As a podcast guest, Carey Dukes offers a compelling narrative of transformation, combined with practical expertise in improving student outcomes and driving organizational change.

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About this episode

Improving Student Retention: A Proactive Approach

Dr. Drumm McNaughton speaks withCarey Dukes, Assistant Professor of Management at North Greenville University, about innovative strategies to improve student retention and readiness for college.

Key Discussion Points:

The current state of student retention in higher education The concept of "Academic Armageddon" and its impact on first-year students A new model for improving student readiness before college begins The six variables of student readiness Implementing a pre-college readiness course Real-world results and success stories Long-term benefits of improved student preparation

Retention Challenges in Higher Education:

59% of college students don't graduate within four years 30-35% of students transfer after their freshman year High attrition rates lead to financial strain on institutions and increased student debt

The Readiness Course Model:

Implemented between high school graduation and start of college Focuses on time management, study techniques, and critical thinking Addresses six key variables: context, value of degree, informational assessment, self-belief, overall readiness, and effort

Benefits of Proactive Preparation:

Reduced student anxiety Academic head start Improved self-efficacy Better retention of scholarships Increased likelihood of on-time graduation

Three Key Takeaways for Higher Education Leaders:

Analyze current retention rates and their trends Assess the financial impact of improved retention Evaluate existing programs and consider implementing a comprehensive readiness course

Final Thoughts:

The skills taught in the readiness course are transferable and benefit students throughout their academic careers and beyond. He calls for higher education institutions to take bold steps to ensure student success from the moment of acceptance.

Read the transcript or extended show summary on our website: https://changinghighered.com/

#StudentRetention #CollegeReadiness #HigherEducation

About Our Guest

Carey Dukes is a dynamic leader with over 30 years of expertise in business management and higher education. Currently an Assistant Professor of Management at North Greenville University, Carey’s career spans from serving as a CEO in multiple companies to driving innovation and efficiency in large-scale transportation operations. He holds a Doctorate in Business Administration and is renowned for his strategic insights into organizational development and change management. Drawing from his experiences as a first-generation college student, Carey has become a thought leader in addressing student retention, one of higher education's most critical challenges. He authored a groundbreaking book and developed a model to improve student readiness and retention, offering institutions actionable strategies to reduce dropout rates. Carey’s unique blend of corporate acumen and academic research provides fresh perspectives on both business and education, making him an engaging podcast guest on topics of student success, leadership, and transformative growth.

About the Host

Dr. Drumm McNaughton is the founder, CEO, and Principal Consultant at The Change Leader, Inc. A highly sought-after higher education consultant with 20+ years of experience, Dr. McNaughton works with leadership, management, and boards of both U.S. and international institutions. His expertise spans key areas, including accreditation, governance, strategic planning, presidential onboarding, mergers, acquisitions, and strategic alliances.

Dr. McNaughton’s approach combines a holistic methodology with a deep understanding of the contemporary and evolving challenges facing higher education institutions worldwide to ensure his clients succeed in their mission.

Guest: Carey Dukes

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