Suggested questions

1Your career shift from retail to finance is inspiring—what triggered the desire for change, and how did you identify mortgage broking as your next path?

2What were the biggest challenges you faced when launching Toast Finance, and how did your background in retail help you overcome them?

3You emphasize the importance of personal branding in finance—how can professionals in traditionally 'boring' industries stand out and build trust with clients?

4What role has social media, particularly Instagram, played in growing your business, and what advice would you give to brokers looking to do the same?

5For someone considering a major career shift, what practical steps would you recommend to ensure a smooth and successful transition?

6How do you approach building long-term relationships with clients, and why do you think this sets Toast Finance apart from other brokers?

7You’re passionate about mentoring other brokers—what common mistakes do you see new brokers making, and how can they avoid them?

8Mindset seems to play a big role in your success. Can you share how goal setting and personal development have shaped your career?

9What does the future of Toast Finance look like, and how do you plan to continue evolving the brand and expanding its reach?

10If you could give one piece of advice to someone looking to start their own business—regardless of industry—what would it be?

11You’ve mentioned the importance of being bold and taking charge of your future. How did your trip to New York, including the exclusive dinner with Ryan Serhant, embody that mindset, and what advice would you give to others who want to create their own opportunities?

12Meeting Ryan Serhant and interviewing his top agents from Owning Manhattan must have been incredible. What key lessons or insights did you take away from those interactions that others can apply to their careers or personal growth?