Erica Werneman Root

Advocate for Empowering Organizations and Professionals with AI Literacy

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Erica Werneman Root Podcast Episodes

The Mindtools L&D Podcast

Episode 433 – What does ‘AI literacy’ look like in organizations?

February 25, 2025

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About this episode

The World Economic Forum’s recent ‘Future of Jobs’ report positioned ‘AI and big data’ and ‘technological literacy’ as skills that will become increasingly important over the next five years. But what do these skills look like in practice? What do we mean when we talk about ‘AI literacy’?

In this week’s episode of The Mindtools L&D Podcast, Ross D and Anna are joined by Erica Werneman Root, legal consultant and co-founder of Knowledge Bridge, to discuss:

what ‘AI literacy’ means in different contexts;

the compliance implications of building AI literacy in organizations;

how L&D can help employees develop AI skills.

To find out more about AI literacy, check out Erica’s recent articles for IAPP.

For examples of how organizations are building AI literacy programmes, explore the AI Office’s ‘Living Repository of AI Literacy Practices’.

The blog Anna mentioned was ‘From Centaurs To Cyborgs: Our evolving relationship with generative AI’

In ‘What I Learned This Week’, Anna referenced research from Harvard, exploring the effects of AI on knowledge work.

Ross D mentioned OpenAI’s new ‘Deep Research’ tool. More trivially, he also shared Pierre Franey’s five-star recipe for turkey chilli.

For more from us, visit mindtools.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.

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If you'd like to share your thoughts on this episode, connect with us on LinkedIn:

Ross Dickie

Anna Barnett

Erica Werneman Root

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Key topics

AI Literacy: A Corporate and Individual Imperative

Erica shares insights on the growing importance of AI literacy for both organizations and professionals in an increasingly tech-driven world. Erica explores how the EU AI Act has positioned AI literacy as a critical requirement for businesses deploying AI technologies, emphasizing its role in compliance, risk management, and workforce development. She highlights the shift in perception of AI skills from specialized knowledge to a core competency for professionals across industries, akin to digital literacy. Erica provides actionable advice on how organizations can integrate AI literacy into their strategies and how individuals in roles such as HR, sales, and marketing can future-proof their careers by mastering AI concepts and applications.

Equipping Workforces for AI Usage & The Role of Learning and Development

Erica shares how learning and development (L&D) professionals can lead the charge in preparing organizations for the rapid evolution of AI technologies. Erica explores the unique challenges of navigating technological change, including the fear of being left behind and the complexities of change management. She emphasizes the importance of proactive AI literacy programs that not only address compliance needs but also empower employees to embrace innovation confidently. By sharing strategies for designing effective, role-specific training and fostering collaboration between L&D and legal teams, Erica highlights how L&D professionals can turn technological anxiety into a growth opportunity, creating resilient, future-ready organizations.

AI Literacy for Career Progression and Employability

Erica speaks on how individuals can use AI literacy to enhance their career prospects. Erica explains how understanding AI tools and governance can become a differentiator in the job market, making candidates more appealing to tech-savvy employers. She shares practical tips for professionals looking to build AI knowledge as part of their skill set.

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