Jessica Osborn

Human-Centered Leadership Advocate & Personal Growth Expert

LeadershipLife CoachExecutive CoachEntrepreneur

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Jessica Osborn Podcast Episodes

Conflict Managed

Ep 111, Creating Excellent Teams

June 18, 2024

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About this episode

This week on Conflict Managed we are joined by Jessica Osborn, Vice President of Customer Success at GoCardless. Jessica is a passionate advocate for human-centric leadership, focusing on nurturing high-performance teams while fostering individual growth.

Join us as we discuss:

✌Overcoming perfectionism

🏁The relationship between culture and behavior

🎭Putting ego in the right place

🤝Establishing trust

🧭Vulnerable & authentic leadership

Jessica Osborn is an advocate for human-centric leadership, dedicated to nurturing high-performance teams while fostering individual growth. With a career spanning pivotal roles in global customer success management, Jess has honed her expertise in aligning business success with compassionate leadership.

As the Vice President of Customer Success at GoCardless, Jess orchestrates a team committed to revolutionizing customer experiences worldwide. Her achievements include steering multi-million dollar portfolios to unprecedented success, whilst cultivating a culture of excellence recognized for its impact on company retention and growth. A sought-after speaker in the customer success circuit, Jess has graced stages globally, advocating for the symbiotic relationship between customer success and sustainable business growth.

Jessica Osborn Podcast Episodes

61. Leadership and Customer Success with Jess Osborn

Mission First People Always's podcast

May 2024

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Latest episodes

61. Leadership and Customer Success with Jess Osborn

Mission First People Always's podcast

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Key topics

Compassionate Leadership as a Facilitator for Business Growth

Jess explores the intersection of compassionate leadership and business success, emphasizing the pivotal role of empathy in building high-performance teams. Through real-life anecdotes and actionable strategies, she empowers leaders to cultivate a culture of trust, collaboration, and employee well-being, driving sustainable growth and innovation.

Thriving Amidst Change & Navigating Career Transitions with Resilience

Join Jess on a captivating exploration of career transitions, drawing from her own experience of relocating to Europe and ascending in the tech sector. Discover the power of resilience in embracing change, adapting to new environments, and thriving professionally. Jess offers actionable strategies and invaluable insights to empower listeners on their own journey of growth and transformation.

Crafting Your Path to Personal and Professional Fulfillment

Jess invites listeners on a journey of self-discovery and personal growth, challenging the notion that professional success comes at the expense of personal fulfillment. By sharing her insights on overcoming self-doubt, practicing self-compassion, and embracing vulnerability, she inspires individuals to prioritize their well-being, unlock their full potential, and lead fulfilling lives both inside and outside the workplace.

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